Civica’s Authority Altitude is a SaaS Enterprise Resource Planning (ERP) solution designed and built specifically for local government organisations in Australia and New Zealand (ANZ). It is based on market leading software – Authority Suite, that has been supporting local councils for over 27 years. Authority Altitude is the result of more than two years of comprehensive co-design between existing customers, the Authority User Group and Civica software developers utilising the Human Centred Design framework, customer testing and continuous improvement loops to deliver the leading cloud ERP solution for local government.
Over 30 years, Civica has built a business with a unique focus – software that helps sustain and enhance public services around the world. With operations in Australia, New Zealand, India, Singapore, UK, Ireland, Canada and North America, Civica currently employs around 5,000 people. As a global leader in software, Civica is providing software applications to more than 4000 organisations across five key areas – Government and Justice, Local Government, Housing, Health and Care, and Education – supporting the public services sector in their quest to make citizens’ lives better.
Despite the extraordinary events of 2020, Civica maintained its 20-year track record of robust operational and financial delivery producing a compound annual revenue growth of 13 per cent and EBITDA growth of 15 per cent across the five years 2015-2020. In ANZ, Civica has delivered growth on the back of its corporate strategy focusing on customers, people, products and acquisitions. Acquisitions are a core element of Civica’s global strategy, adding complementary capabilities to increase scale in order to respond to market opportunities
Civica invests in extensive research across all sectors Civica works with, including an ongoing partnership with the University of Technology Sydney Institute for Public Policy and Governance (UTS;IPPG)) to produce a highly recognised industry-wide research series called – Changing Landscape™.