“With the rollout of the NBN, there has not been such a mandatory change to the way businesses operate on a daily basis since the introduction of the GST over 15 years ago.

“Here at Infiniti Telecommunications, we are committed to making communication easy for all our clients and throughout the business.

“We strive to make all of our leads & customer interactions with us as easy and enjoyable as possible. For us, a big part of this is being able to give people relevant information when they need it, throughout the Infiniti Journey from lead to customer and beyond.

“We are proud to have won this award for Marketing Excellence recognising the efforts we have made over the past 12 months to implement systems and processes to help all our team better serve customer’s needs. While also doubling our conversion rate of leads to customers.

“We are extremely proud of the team’s efforts embracing the new system and processes to date. And look forward to continuing to improve our marketing processes to help our sales & phone system service team continue to help customers save money and take advantage of new communication technologies to drastically improve their productivity and efficiency.”