AndaTech is an Australian owned company that has been importing and distributing electronic products to retail and consumer markets since 2003. Focusing on the health and safety markets, AndaTech has emerged as a major distributor of breathalysers in Australia.
AndaTech have placed a heavy emphasis on their business management system, streamlining their processes and systems as they experienced continuous growth over the last decade. Previously their management system involved manual processes, which resulted in a higher level of human error and general inefficiencies.
To solve these problems AndaTech developed the AndaTech Management System (HUB internally), which behaves as a central online business management platform that could be accessed by all users, including staff and end customers. The implementation of the system was carried out in four phases that where characterised by feedback, evaluation and correction. This involved launching HUB, consulting with users, adjusting the system in response and then relaunching it.
The result was a platform where stock can be checked, individual pricing for resellers can be viewed and ordering, warranty support and vital information were integrated. The HUB moved away from a vertical integration system to a horizontal integration system, where all departments could be linked and communicate to each other. The new system was also optimised for continued growth and could manage multiple programs and systems operating at the same time.
The HUB successfully increased the amount of tasks completed by each staff member daily, reduced manual input time and thus occurrences of human error and was responsible for an overall increase in staff satisfaction. In addition, a calibration management system was made possible that offers breathalyser users to subscribe to a plan. This increased sales significantly as value and quality were added to products.
The development and successful implementation of their new business management system has seen AndaTech recognised for Business Technology in the Australian Business Awards 2016.
The Australian Business Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Business Awards. Conducted annually and currently in the second year of its international launch, The World Business Awards seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework. The program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance. The cycle culminates in the recognition and celebration of organisations that implement world-class business initiatives and industry leading products and services on a prominent and far-reaching scale. All entries must be entered in the regional chapter where the organisation is based.
Organisational participation includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.
Initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.
Entries are assessed utilising a robust and dynamic framework to ensure that the assessment process is pertinent and objective. The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards. The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.
Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.