Progressclaim.com
Progressclaim.com has been recognised as an ABA100® Winner for Business Technology in The Australian Business Awards 2016. The Australian Business Award for Business Technology recognises organisations that have successfully implemented initiatives that demonstrate excellence in business technology management.
“We’re thrilled to be recognised as an innovator in the construction industry and to receive the Business Technology and Business Innovation Australian Business Awards in 2016.
“It’s been exciting to see tier one construction companies like Mirvac, Icon and Grocon start to implement Progressclaim.com, and move to more transparent, certified and secure payment methods to help reduce the risk of disputes and errors.
“The construction industry has for too long been a laggard in the digital world, but this needn’t be the case. We’re pushing for construction companies to look to new technologies to propel them into the 21st century, so they can function more effectively, efficiently and inexpensively than ever before.
“I’d like to thank the whole team at Progressclaim.com for their outstanding work and for growing the company into what it is today.”
Officially launched in January 2015, Progressclaim.com aims to utilise technology to enable contract parties, primarily in the building and construction industry, to administer payment claims online efficiently and effectively. By encouraging collaboration between parties via a web interface, Progressclaim.com is designed to enable data, documents and information to be shared between organisations in real time.
Progressclaim.com has recognised that the current claims process is largely paper based, manual and inefficient. Additionally, where technology is employed it is often not designed to assist in collaboration between the participants. Therefore, Progressclaim.com have tried to provide a single view of status claims, variations, retention and practical completions for general contractors, sub-contractors and other parties. The software platform is cloud-based, enabling it to be accessed anywhere and has been designed to be user friendly.
With a goal of having Australia’s top 100 builders using Progressclaim.com, the company has undergone an extensive process of product development predicated on user experience. An array of qualitative data, such as chatting with site managers, and quantities data from analytics was used to ensure both ease-of-use for end clients and that the product met their business needs. This process includes regular product updates, which are designed to meet customer demand and assist the company’s sales department with bringing on new clients.
Progressclaim.com sets its KPIs around usability and user satisfaction rather than sales, striving to provide a technological solution to an identified industry problem by promoting ease of use, fast implementation and integration with existing industry processes. Construction projects and the building industry in general have specific business processes and practices that require unique solutions. Progressclaim.com has been purposely built for the industry, continuously testing and trying to improve its product based on industry feedback and consultation.
Furthermore, Progressclaim.com is designed for collaborative processes and focuses on facilitating the sharing and exchange of data both within and among organisations. This means that the software is able to be configured with organisations’ existing accounting, enterprise resource planning and other systems. The enhanced collaboration between parties also allows for favourable outcomes to be mutually negotiated, reducing the risk of payment disputes and associated cash flow consequences.
Progressclaim.com’s focus on ease-of-use, fast implementation and industry integration and extensive feedback mechanisms has helped it assist clients with significantly reducing the time they spend on built contract administration.