Interactive Freight Systems: IFS SmartFreight®

The Australian Business Award for Product Excellence recognises leading products and services that provide exceptional solutions for new and existing market needs.

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Interactive Freight Systems (IFS) is an independent organization specialising in the transport management software market. They provide customers with multi-carrier freight management solutions through their SmartFreight Enterprise, SmartFreight Professional and SmartFreight Express products.

IFS seek to differentiate themselves and their products through an emphasis on accessible, user friendly software platforms that are reliable, customizable and secure. To this end, IFS have developed their SmartFreight product range to incorporate free software upgrades, customizable branding, full archive capabilities and a track and trace system that provides full visibility freight tracking. IFS operate a highly secure closed data centre to facilitate the use of their SmartFreight products, adopting multiple internet service providers to maximize system redundancy.

IFS’s product range is designed to meet a variety of consumer needs within its market. SmartFreight express has been designed to become functional in 20 minutes with access to the worldwide web, whereas Professional and Enterprise solutions can be configured to operate across various existing network platforms. However, all IFS products are designed to be customizable to meet specific client needs with minimal changes to core code, which aims to ensure added functionality without compromise.

In addition to the business functionality of SmartFreight, IFS is committed to assisting customers with long term environmental sustainability and is working with Fuji Xerox to build and embed the ability to calculate the CO2 emissions footprint for freight shipped. Interactive Freight Systems Pty. Ltd. have been recognised with a Product Excellence Award in the Australian Business Awards 2016.

The Australian Business Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Business Awards. Conducted annually and currently in the second year of its international launch, The World Business Awards seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework. The program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance. The cycle culminates in the recognition and celebration of organisations that implement world-class business initiatives and industry leading products and services on a prominent and far-reaching scale. All entries must be entered in the regional chapter where the organisation is based.

Organisational participation includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.

Entries are assessed utilising a robust and dynamic framework to ensure that the assessment process is pertinent and objective. The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards. The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.

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