ACM Certified Parts
The Australian Business Award for Service Innovation recognises leading service products that provide innovative solutions for new and existing market needs.
“ACM Parts set out to disrupt the automotive parts market. We introduced a new quality benchmark for certified aftermarket parts and have revolutionised the service model for ordering and distributing parts. It is an honour to be recognised for our innovative products and service, which have created more customer choice in a market that was delivering poor value in Australia.
“I want to thank ACM Parts’ staff for all their hard work and commitment, which has seen us grow from a start-up two years ago into one of Australia’s biggest alternative parts suppliers today.”[/testimonial][/testimonials][separator style_type=”none” top_margin=”10″ bottom_margin=”10″ sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””]
Having been in operation for two years, start-up business ACM Parts has broken into the automotive parts market with a business model predicated on supply chain efficiency, part diversity and customer service.
ACM Parts identified a gap in the market for a range of alternative parts that had been independently tested to meet the standards of OE branded parts for ﬁt, form and function. By testing and certifying these locally, ACM Parts offers repairers an alternative; a new level of conﬁdence and a new parts price point. Repairers beneﬁt from the efﬁcient ACM Parts supply chain, which focuses on fast parts delivery and assisting the repairer to turn over a greater number of repairs without tying up their facility. Consumers beneﬁt from more choice, the high quality standards for parts and a quick turnaround time on car repairs.
All ACM parts are independently certified for quality and come with a limited lifetime parts and labour guarantee. As part of their service, ACM test parts on Australian cars to ensure they are compatible and meet Australian safety standards. ACM’s quality assurance processes provide confidence to consumers, credibility to distributors, efficiency to repairers and confidence to insurers. An emphasis on alternative parts and an efficient supply chain also helps to ensure that ACM maintains a low price point on its products and services. ACM Part’s innovative service practices within the automotive parts market has seen them recognised for a Service Innovation award in the Australian Business Awards 2016.
The Australian Business Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Business Awards. Conducted annually and currently in the second year of its international launch, The World Business Awards seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework. The program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance. The cycle culminates in the recognition and celebration of organisations that implement world-class business initiatives and industry leading products and services on a prominent and far-reaching scale. All entries must be entered in the regional chapter where the organisation is based.
Organisational participation includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.
Initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.
Entries are assessed utilising a robust and dynamic framework to ensure that the assessment process is pertinent and objective. The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards. The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.
Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.