Club Assist

Club Assist has been recognised as an ABA100® Winner for Business Sustainability in The Australian Business Awards 2016. The Australian Business Award for Business Sustainability recognises organisations that have successfully implemented initiatives that demonstrate leadership and commitment to sustainable business practices.

In 1991, Club Assist began operation in Melbourne determined to provide Royal Automotive Club of Victoria (RACV) members with the best battery replacement service available. Club Assist are recognising the threat and implications of climate change, and are committed to improve energy efficiency and reduce greenhouse gas emissions associated with their operations.

Club Assist has installed Australia’s first Level 3 Electric Vehicle Fast Charger and have created the first mobile charging system for electric vehicles. Club Assist branded batteries are made by using recycled lead and plastic. They recycle every battery they receive using an EPA-approved recycling centre. Their battery recycling programs are designed to maximise collection rates for used automotive, agricultural and marine batteries, recycling more than 98% of each battery via an environmentally sound, government-approved facility. Club Assist conduct battery collection programs across their markets, encouraging the public to return used automotive batteries to ‘drop-off points’ for responsible recycling.

Club Assist’s budget is strictly based upon their sales rate for battery returns, both from their service contractors and their customers. They also require all roadside service technicians to promote the benefits of recycling during customer visits. The Auto Glass business is also actively involved in the Club Assist recycling program. They actively promote chip repairs and windscreen repair before replacement, which in turn reduces waste from broken automotive glass.

Club Assist (in partnership with their motoring clubs) are constantly creating member promotions, media releases and marketing collateral that encourages motorists to make a difference and think about battery and glass recycling before disposal. They also ensure that their offices recycle cardboard, paper goods, plastic PET bottles, mobile phones and aluminium cans. All of the plastic film and cardboard used in transportation are also recycled.