Club Assist

The Australian Business Award for Business Sustainability recognises organisations that have successfully implemented initiatives that demonstrate leadership and commitment to sustainable business practices.

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In 1991, Club Assist began operation in Melbourne determined to provide Royal Automotive Club of Victoria (RACV) members with the best battery replacement service available. Club Assist are recognising the threat and implications of climate change, and are committed to improve energy efficiency and reduce greenhouse gas emissions associated with their operations.

Club Assist has installed Australia’s first Level 3 Electric Vehicle Fast Charger and have created the first mobile charging system for electric vehicles. Club Assist branded batteries are made by using recycled lead and plastic. They recycle every battery they receive using an EPA-approved recycling centre. Their battery recycling programs are designed to maximise collection rates for used automotive, agricultural and marine batteries, recycling more than 98% of each battery via an environmentally sound, government-approved facility. Club Assist conduct battery collection programs across their markets, encouraging the public to return used automotive batteries to ‘drop-off points’ for responsible recycling.

Club Assist’s budget is strictly based upon their sales rate for battery returns, both from their service contractors and their customers. They also require all roadside service technicians to promote the benefits of recycling during customer visits. The Auto Glass business is also actively involved in the Club Assist recycling program. They actively promote chip repairs and windscreen repair before replacement, which in turn reduces waste from broken automotive glass.

Club Assist (in partnership with their motoring clubs) are constantly creating member promotions, media releases and marketing collateral that encourages motorists to make a difference and think about battery and glass recycling before disposal. They also ensure that their offices recycle cardboard, paper goods, plastic PET bottles, mobile phones and aluminium cans. All of the plastic film and cardboard used in transportation are also recycled.

Club Assist’s dedication to the environment and recycling has resulted in them being recognised for a sustainability award in the Australian Business Awards 2016.

The Australian Business Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Business Awards. Conducted annually and currently in the second year of its international launch, The World Business Awards seeks to engage with the world’s business, innovation and technology leaders through a global recognition and knowledge building initiative that is underpinned by the program’s established framework. The program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance. The cycle culminates in the recognition and celebration of organisations that implement world-class business initiatives and industry leading products and services on a prominent and far-reaching scale. All entries must be entered in the regional chapter where the organisation is based.

Organisational participation includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.

Entries are assessed utilising a robust and dynamic framework to ensure that the assessment process is pertinent and objective. The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards. The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.

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