Compass Housing

Compass Housing has been selected as an ABA100 Winner for Community Contribution in The Australian Business Awards 2019. The Australian Business Award for Community Contribution [CCA] recognises organisations that implement initiatives that have a positive impact on the community and generate outcomes that have a long term benefit.

Compass Housing Services Co Ltd (Compass) is an international community housing with a proven track record of managing a wide range of tenancies under a variety of housing programs.

Compass believes community housing is about much more than providing accommodation. It’s also about building communities. Compass’ vision is for a world in which all people have access to safe, affordable and adequate housing and are actively engaged in their communities. Compass is dedicated to making sure tenants are empowered to have their voices heard and to participate in the social and economic life of their communities. In addition to professional tenancy management, Compass delivers a range of wraparound services that help sustain tenancies as well as offering innovative tenant engagement initiatives that help foster a sense of social inclusion.

Compass understands that the best outcomes are achieved through an integrated service which understands and respects the people, place and potential of communities. Compass currently manages a total of 4514 properties across 11 locations throughout New South Wales, Queensland and New Zealand supported by a head office in Newcastle. Compass is a registered Tier 1 provider under the National Regulatory System for Community Housing and hold full accreditation under the National Community Housing Standards.

“Compass Community Gardens” (CCG) is a social inclusion program based on the ‘HomeGrown’ initiative developed by Vegepod and Dr Kate Neale from Southern Cross University. Utilising drought resistant Vegepod garden beds, the CCG program assists tenants and community members to create and maintain a community garden, develop life skills, reduce social isolation and boredom and increase community/social interaction.

Communal gardens within social housing properties play a vital role for tenants and the local community more broadly. They encourage individual wellbeing of tenants through nutrition, physical exercise and mental wellness as well as help facilitate and increase tenant involvement and engagement in social interactions on site. Tenants who participate in CCG projects are able to build and exhibit a range of capacity building skills in communication, teamwork, project management and gardening. Tenants are also able to show leadership in and pride for their local community and physical environment.

CCG applies participatory action research methods from design to development within the community, enacting inclusivity in every aspect of the project, with the ‘nothing about us without us’ philosophy. The project involves the installation of Vegepod garden beds in Compass managed complexes or community areas, which provide tenants and community members with access to fresh vegetables and serves as a platform for social interaction.

The CCG Project addresses priority areas which Compass understands are essential for our tenants to support them in sustaining their tenancies – Health, Wellbeing and Community Inclusion. The project encourages social inclusion for our tenants within their communities, giving them the opportunity to work together on establishing and maintaining the community gardens.

Education and training are key to the ongoing success of CCG projects. To support this, Compass has partnered with Botanic Gardens & Centennial Parklands Community Greening to provide tenants with expert assistant and training on how to establish and maintain the gardens. This training coupled with ongoing engagement and support from Compass employees and hardware such as tools and plumbing ensures that tenants will be able to maintain and manage the community gardens long after project funding expires.

This project has supplied our tenants with the opportunity to create a community garden which encourages socialisation with their neighbours and members of the broader community whilst and providing them, their neighbours and local community access to fresh fruit and vegetables.

The gardens installed to date across Compass’ portfolio have had positive results above and beyond the expected improvements in nutrition, and social interaction. Tenants in locations where community gardens have been installed also exhibit improvements in engagement on a range of other issues including sustainability, maintenance and access to ancillary support services.

The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.

The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. Eligible organisations are invited to participate in the international chapter of the program at The World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.

The process culminates in the selection of organisations which implement world-class business initiatives, projects, products and services. The award recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.

Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.

Organisations are required to complete a submission for a specific business initiative, product or service.

Business initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.

Products can include but are not limited to services, devices, equipment, programs, processes, activities, applications, information, knowledge, software, cloud-based services, platforms, systems and manufactured goods. Products must be commercially available on the Australian market and comply with all applicable Australian standards and regulatory requirements. Product eligibility includes domestic and international products available to the Australian marketplace.

The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.

The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

Organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement are recognised via a set of established business and product award categories.

The program provides a notable opportunity for high-performing organisations which implement world-class business initiatives and develop innovative products and services to be acknowledged and celebrated for their achievements both nationally and internationally.

Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige.

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