Orbitz Elevators are experts in supply, installation, maintenance, repair and modernisation of elevators and escalators Australia wide and offshore. Orbitz Elevators is 100% Australian owned and operated and takes great pride in their customer centric business model, delivering services at the highest level of professionalism and integrity. Through strategic recruitment, training and development programs, the organisation has established a powerful team culture sharing the same vision, values and goals of the organisation. Employees at Orbitz Elevators understand the critical importance of delivering professionalism and integrity to its clients. Key personnel including senior management and team members have previously been associated with various major elevator companies from around the world, with over 800 years collective experience. The organisation has a proven capacity to provide knowledgeable and experienced personnel for all aspects of their products and services.
Through research and customer surveys, Orbitz Elevators seeks to understand the known customer pain points within the industry and provide services that cater to customer needs, striving to exceed customer expectations. Orbitz Elevators is a process driven organisation who believes communication is the key to delivering award winning services and building successful relationships with clients. Their high-quality service and customer centric business model has driven tremendous growth not only in the Gold Coast but across Australia and offshore. Products and services are distributed in most major cities including Gold Coast, Brisbane, Sydney, Melbourne, Perth, Sunshine Coast as well as Port Moresby in Papua New Guinea.
In 2018, Orbitz Elevators became the first elevator/escalator company in Australia to introduce a global leading Japanese designed product manufactured by the Hitachi Group into the Australian elevator/escalator market. Orbitz Elevators believes that Japanese designed products are among the most advanced products available in today’s global market. Statistics show that in Japan, elevator breakdown rates are significantly lower in comparison to the Australian lift industry.
Investing in high quality products for its valued clients has provided Orbitz Elevators with repeat business and satisfied customers in return. Additionally, Orbitz Elevators offers flexibility and customised design services to meet clients’ needs and specifications from a wide range of products and stylish interiors. All elevators are compliant and supported with Australian Design Registration Certificates.
Orbitz Elevators offer installation, maintenance, modernisation and repairs, delivering quality services that will exceed expectations. With effective procedures in place to maximise value, convenience and customer satisfaction, they are passionate about maintaining and extending the lifecycle of customers’ valuable assets.