National Australia Bank

NAB Podium has been selected as an ABA100® Winner for CRM Innovation in The Australian Business Awards 2020. The Australian Business Award for CRM Innovation [CRM] recognises products and services that provide innovative solutions for new and existing market needs in the field of customer relationship management.

Podium is a total business solution platform for Australian mortgage broking businesses. It is a simple, intuitive, integrated platform which was created to capture the goals and objectives of broker clients early in the process, in order to meet compliance requirements and create a more engaging customer experience. The platform is designed to help brokers manage the current and future financial needs of their customers, and it is Australia’s first platform with electronic lodgement for business lending.

Podium’s intuitive software provides simple, relevant, and intelligence-driven insights, all in a single platform. It is designed to help brokers manage all aspects of their business and their customers’ financial well-being by ultimately creating better brokers, engaging customers for life, and enabling the best possible financial services experience to customers. Podium’s software enables brokers to quickly and efficiently compare thousands of loan products to identify the most appropriate solution for their customer.

Brokers can personalise or customise marketing campaigns for their branding and for specific customers. Most brokers operate small businesses and do not have a marketing resource, so Podium allows them to better reach their customers.

With the pace of technological change accelerating, Podium is constantly harnessing best in class solutions and integrating them into the platform to refine the user experience. Podium’s rich insights and world-class technology allow businesses to pinpoint new opportunities and pass value on to their clients.