InfoTrackID

InfoTrackID has been selected as an ABA100® Winner for Mobile Innovation in The Australian Business Awards 2022. The Australian Business Award for Mobile Innovation [MBL] recognises products and services that provide innovative mobile solutions for business and market needs.

“Being recognised by the Australian Business Awards within the Mobile Innovation category, denotes the effort that InfoTrackID has made to not only modernise the Verification of Identity process, but also lead the industry to embrace contemporary habits and adapt long-term behavioural changes. What we have accomplished with this innovative solution is to streamline a process that was previously very manual, ensuring people have the flexibility to complete that process anywhere, anytime. Over the past few years, we have learnt that change happens, whether we like it or not, and technology adoption needs to occur to ensure continuation of business and maintaining exceptional service delivery. InfoTrackID is proud to be an industry leader and champion the adoption of mobile-friendly technical solutions.”

Kristy Lee Bullock, InfoTrackKristy Lee Bullock, Head of Products, InfoTrack

InfoTrack is a leading Software-as-a-Service (SaaS) technology innovator that has pioneered Australian e-conveyancing since 2000.

InfoTrackID is the company’s innovative mobile-friendly identity verification solution. The platform is designed to safeguard reputational and financial risk by both verifying an individual’s identity and validating the authenticity of their government-issued identity documents. How the platform achieves these results is by leveraging a customisable workflow made up of five (5) components that include platform configuration, dashboard, identification, verification, and reporting.

InfoTrackID’s main purpose is to produce a Verification of Identity (VOI) report that verifies and validates the identity of an individual. This information is highly valuable to professional service providers (PSP) in meeting their compliance obligations to minimise risk. Through InfoTrackID, a VOI request can be made and processed entirely through a mobile device – a feature that gives InfoTrackID industry advantage among other VOI platforms.

When the COVID pandemic prevented PSPs from physically meeting clients, InfoTrackID gained mass adoption as a tool in client relationship management. The platform saw VOI requests jump by 1,161% from 2019 to 2021. As COVID restrictions have eased, PSPs have discovered the long term advantages of InfoTrackID. This has been made possible with the platform’s integration with more than 30 leading practice management systems on the market.

Designed with complete mobile functionality for all involved parties, InfoTrackID streamlines the process of identity verification through a modular workflow that gives both the person requesting a VOI and their client the ability to conduct the process anywhere, anytime.

For more information about InfoTrack and InfoTrackID, visit infotrack.com.au

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