LogicMonitor is a leading SaaS-based unified observability and IT operations data collaboration platform for enterprise IT and managed service providers. It offers visibility into an organisation’s entire IT stack, helping them to avoid costly and disruptive IT outages and downtime, troubleshoot IT issues rapidly to get the business back up and running, work more efficiently, keep track of their cloud environments, and turn off tools, systems and apps not in use to free up resources.

Given the increasing need to monitor resources in distributed work environments, IT infrastructure monitoring and observability has gained momentum worldwide. The category, where LogicMonitor is one of the top competitors in a global market is anticipated to grow in revenue to over AUD$ 86.11 billion (US$ 64.5 billion) by 2031^[1]. LogicMonitor aims to differentiate itself by being the most comprehensive, extensible, and intelligent monitoring and observability platform in the world.

As a SaaS provider, LogicMonitor constantly releases product updates to support its customers’ agile and ever-evolving IT environments. It adds new unique functionalities to its platform with input from its customer advisory board, usability testing, and industry analysts. LogicMonitor is currently on version 167 of its SaaS platform and has over 20 releases a year. The business is committed to continuous innovation. In 2021, it increased its R&D investments by 63%.

LogicMonitor has achieved very high  growth in the APAC region, with a 238% increase in revenue over the past 12 months. In 2021 alone, the company hired over 600 people, bringing its worldwide workforce up to 1,100. Customers of LogicMonitor in Australia include well-known names from various industries, including Nine, IOOF, Bupa, NTT, Ascham School, Aesop, Australian Red Cross.

LogicMonitor puts its customers first. It provides them with detailed customer training, attentive customer support services, and professional and technical support teams. This includes email, phone and in-app chat access to engineers 24 hours a day, seven days a week, 365 days a year.

For more information about LogicMonitor, visit logicmonitor.com

[1] IT Infrastructure Monitoring Market (August 2021), by Persistence Market Research: https://www.persistencemarketresearch.com/market-research/it-infrastructure-monitoring-market.asp