BPO Intelligence
BPO Intelligence has been selected as an ABA100® Winner for Supply Chain Innovation in The Australian Business Awards 2022. The Australian Business Award for Supply Chain Innovation [SCI] recognises products and services that provide innovative solutions for business and market needs in the field of supply chain management.
BPO Intelligence is an award-winning and highly innovative company that specialises in education marketing and communications.
We have a proven track record with over 200 education institutions globally using our services, including Australia, New Zealand, United Kingdom, Ireland, the United States, Canada, and parts of Europe.
We are the only provider in the education space to offer a complete, end-to-end range of services, saving our clients time and greatly reducing their overall costs. We believe it is imperative that our actions and behaviour adhere to the highest ethical standards. At BPO Intelligence, we are committed to developing new skills and invest in new technologies to help our clients reduce their costs and grow.
We endeavour to lead the way through innovation, courage, vision, and integrity.
“At BPO Intelligence, our team is constantly working to help our clients reduce their costs and get to market faster. Our commitment to our clients was put to test by COVID-19 and subsequent logistical chaos that drove up the costs of doing business. Through relentless efforts and innovation, our teams successfully delivered ongoing savings to our clients and ensured that that their goods were delivered faster to market.
“Our entire team is humbled by the recognition at the National Level for the Australian Business Award 2022 for Supply Chain Innovation.”
BPO Intelligence (referred to as BPOI throughout this submission) is the largest offshore and onshore print, warehousing, and distribution provider to the education sector in Australia and New Zealand.
BPO is widely regarded as specialist service provider in the education sector, with over 85% of the universities and leading institutions in Australia and New Zealand, and over 200 education providers globally using our services. BPOI has been consistently recognised for its services since 2008, winning awards across a range of categories at the highest level.
BPOI’s innovative single-supplier model offers a full end-to-end service, comprising consultancy and creative services, printing and finishing, promotional materials, warehousing, distribution, mailing and digital campaigns.
BPOI’s proprietary custom-built online technology platform, Ascent One, adds another level of value to the end-to-end single supplier model by enabling education providers to manage their stock, personal address directory, and to track print and freight orders online. Therefore, all manual administrative tasks involved in ordering print and freight is eliminated using BPOI’s online ordering platform. This model reduces the education providers’ overall costs through innovation and efficiency.
A considerable number of promotional materials from the Australian education providers are sent to their student recruitment agents[1] and education expos around the world. BPOI helps institutions reduce significant freight cost by preparing and delivering their promotional materials from a location that is close to the recipients’ address. BPOI’s innovative online platform contains the agent database that is a repository of contact information of student recruitment agents and their offices worldwide. This helps education providers’ access and select their agents online for their promotional materials to be delivered to agent offices worldwide. At the same time, education agents also have access to their contracted education providers via the BPOI online platform – Ascent One. The agents can order their desired promotional materials online without going through the traditional manual and time-consuming process of emailing/tracking their requests through multiple contacts at the institution.
BPOI’s Event Database allows education providers to access relevant industry events on the BPOI platform allowing them to order materials that can be sent directly to the event’s location.
Known for its innovation and sound industry knowledge, BPOI gives peace of mind to the education providers knowing their supplier understands the student lifecycle and the challenges associated with this, and can provide solutions to help with the acquisition, retention, graduation and even alumni management.
For more information about BPOI, visit www.BPOIntelligence.com
[1] Student Recruitment Agents are individuals, businesses or organisations who have entered into a written agreement with education providers to assist students accessing education programmes, including, but not limited to, promotion of the education provider’s programmes, academic counselling, completion of application forms, and assistance with visa application.