Heya is an Australian startup, supported by a small but highly skilled team of developers, marketers, and advisors. The business operates in the artificial intelligence (AI) technology sector, with a focus on customer service and automation solutions tailored for SMBs. Heya’s lean structure enables agility, rapid iteration, and a customer-first approach. With Australian AI experts serving as advisors, Heya combines strong technical expertise with a deep understanding of the local market.

Heya is Australia’s first AI voice assistant purpose-built for small and medium-sized businesses (SMBs). Positioned as a ‘digital team member,’ Heya empowers local business owners to provide professional, reliable, and round-the-clock customer service without the overhead of hiring full-time staff. Proudly Australian-owned and operated, Heya combines cutting-edge AI with a distinctly local understanding of business needs, making advanced technology approachable, affordable, and relevant.

Heya bridges the gap between enterprise-grade AI and small business operations. By answering calls, booking appointments, and handling routine customer inquiries, Heya ensures that no business misses a customer interaction. It integrates seamlessly with existing tools such as calendars, CRMs, and booking systems, providing end-to-end functionality. Designed to be plug-and-play, Heya removes complexity, allowing time-poor business owners to focus on growth while maintaining their personal customer touch.

Heya meets Australian regulatory requirements, leverages AI responsibly, and differentiates itself from global tech giants and generic DIY solutions by specialising exclusively in serving Australian small businesses. Ultimately, Heya embodies a vision of a future where every local business thrives with the efficiency of an enterprise while retaining its authenticity and community connection.

For more information about Heya Voice AI, visit heya.au.