Compact Home Lifts is an Australian-owned company transforming residential living with accessible solutions. With a clear mission to remove the barriers of affordability, complexity and supply that have long challenged the home lift industry, the business has reshaped how seniors and people with mobility needs experience independence in their own homes.

Through its Elevating Accessibility for Australian Homes strategy, Compact Home Lifts has combined innovative product design with significant operational investment. Purpose-built showrooms in Sydney and Melbourne enable customers, builders, and architects to experience lifts in action and engage with expert staff, while also serving as national hubs for training and consistency across sales, installation, and service. New warehousing in key centres has halved delivery lead times, while bringing installation in-house has delivered quality assurance and a premium customer experience. The company has reinforced trust through initiatives such as a priority medical installation service, NDIS accreditation, exceptional training standards, and the adoption of best-practice technology systems, ensuring that every enquiry is answered, every customer is supported, and every project is tracked with precision.

The results have been profound. In 2024–25, Compact Home Lifts achieved an 85% increase in revenue, a 74% rise in sales, and a 430% increase in gross profit. More than 600 deposit sales were secured in a single year, supported by targeted marketing campaigns, enhanced lead-handling processes, and the clear emotional resonance of its “live with independence and safety” message. Customer satisfaction is reflected in more than 1,000 verified reviews, a 95% call answer rate, and consistent follow-ups. Meanwhile, affordability has been preserved by limiting price increases to just four per cent over the past eight years.

This transformation has created value well beyond the business itself. Compact Home Lifts has raised the standard of customer experience and supply reliability across the residential lift sector, giving customers confidence and improving industry benchmarks. Its lifts are also environmentally efficient, operating with less energy than a household kettle and requiring minimal structural work to install, reducing waste and impact. By delivering independence, safety and wellbeing to thousands of Australians, while simultaneously building a scalable and sustainable business, Compact Home Lifts has proven that commercial success and social impact can be achieved together.

For more information about Compact Home Lifts, visit compactlifts.com.au.