Compass Housing Services Co Ltd (Compass) is an international community housing with a proven track record of managing a wide range of tenancies under a variety of housing programs.
Compass believes community housing is about much more than providing accommodation. It’s also about building communities. Compass’ vision is for a world in which all people have access to safe, affordable and adequate housing and are actively engaged in their communities. Compass is dedicated to making sure tenants are empowered to have their voices heard and to participate in the social and economic life of their communities. In addition to professional tenancy management, Compass delivers a range of wraparound services that help sustain tenancies as well as offering innovative tenant engagement initiatives that help foster a sense of social inclusion.
Compass understands that the best outcomes are achieved through an integrated service which understands and respects the people, place and potential of communities. Compass currently manages a total of 4514 properties across 11 locations throughout New South Wales, Queensland and New Zealand supported by a head office in Newcastle. Compass is a registered Tier 1 provider under the National Regulatory System for Community Housing and hold full accreditation under the National Community Housing Standards.
Compass prides itself on its strong dedication to training and development initiatives which are designed to maintain employee engagement and help employees develop a rewarding long-term career path. In providing ongoing investment in employees’ professional development both financially and with paid study leave Compass continues to support its employees to achieve their aspirations while contributing to the wider community and its workforce. Over the past 12 months in line with our strategic plan, Compass has focused on learning and development initiatives which relating to workforce planning and developing the skills and knowledge of its frontline workers and through targeted and funded training programs.
In consultation with the training provider – Forsythes Training, Compass applied for and was successful in securing $52 000 funding through the NSW Governments Smart & Skilled initiative. This funding enabled Compass to enrol 26 employees in a partial qualification in the Nationally Recognised Certificate IV Leadership and Management course. To maximise learning outcomes due to the large number of participants (26), the program was run concurrently in two groups of 13.
The Emerging Leaders Program was delivered as a blended program with employees attending 10 face to face workshops and submitting assessment tasks via online assessment the online student portal. Compass provided employees with support throughout the training by providing paid leave to attend the face to face workshops and opportunities to use their new skills in the workplace.
Throughout the program, Forsythes provided Compass with regular Student Progress Tracking Reports. This enabled Compass to track the employee’s progress in the program and to provide additional support and assistance as required to ensure that the learning outcomes were achieved.
The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.
The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. Eligible organisations are invited to participate in the international chapter of the program at The World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.
The process culminates in the selection of organisations which implement world-class business initiatives, projects, products and services. The award recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.
Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.
Organisations are required to complete a submission for a specific business initiative, product or service.
Business initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.
Products can include but are not limited to services, devices, equipment, programs, processes, activities, applications, information, knowledge, software, cloud-based services, platforms, systems and manufactured goods. Products must be commercially available on the Australian market and comply with all applicable Australian standards and regulatory requirements. Product eligibility includes domestic and international products available to the Australian marketplace.
The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.
The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.
Organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement are recognised via a set of established business and product award categories.
The program provides a notable opportunity for high-performing organisations which implement world-class business initiatives and develop innovative products and services to be acknowledged and celebrated for their achievements both nationally and internationally.
Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.
The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige.